Privacy Policy

DUNE CULTURE (“we”, “us”, “our”) values the privacy of our website users. This Privacy Policy outlines how we collect, use, protect, and share your personal information, ensuring compliance with the UAE Personal Data Protection Law (PDPL) and applicable local regulations.

Information Collection

When you use our website, we may collect the following information:

  • Name
  • Email address
  • Contact number
  • Company name
  • IP address
  • Browser and device information is gathered to provide you with requested services or information and improve our website and user experience.

 

Use of Third-Party Technologies

We partner with third parties to enhance our website functionality and advertising. These partners may use cookies and similar technologies to collect data about your website activity, enabling personalized advertising and analytics. You can opt out of data collection by our analytics provider, Google Analytics, here.

Cookies and Tracking

We use cookies to enhance user experience by remembering your preferences and repeat visits. These cookies may be stored long-term or temporarily. You may turn off cookies through your browser settings, though some website functionalities might be affected.

Communication Data

We collect data from communications between us, including emails and forms you submit containing your contact information and the content of your communications for customer support purposes.

Sensitive Personal Information

Please avoid sending sensitive personal information (e.g., social security numbers, health data). If such information is provided, it will be processed in compliance with UAE law and with your explicit consent.

Third-Party Websites

Our website may contain links to third-party sites that we do not operate. These sites’ privacy policies govern their content; we are not responsible for their practices.

Children’s Privacy

We comply with UAE law regarding children’s privacy. Users under 16 must have parental consent to register and use our services. We do not knowingly collect information from children under 13 without parental consent.

Data Security

We implement robust security measures, such as SSL encryption, firewalls, and secure server storage, to protect your personal information. Despite our efforts, the security of data transmitted over the Internet cannot be guaranteed.

Data Breach Procedures

In the event of a data breach, we will promptly take steps to mitigate the violation and comply with our notification obligations under UAE law.

Your Rights

Under UAE PDPL, you can access, correct, or delete your data and withdraw consent for data processing. For any requests, please get in touch with us at hello@duneculture.com.

Changes to This Policy

We regularly review our Privacy Policy and post any updates on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

Contact Us

For questions or concerns about our privacy practices, please get in touch with us at hello@duneculture.com.